- How do I play the lotteries on Congalotto.com's site?
To play any of the lotteries on the site please go to Search Lottery section at the Play On-line tab, select your desired lottery and follow the site's instructions. If you have not yet registered to our site you will be required to register and fill in your personal and payment details.
- May I play the lotteries overseas?
According to the law in the countries operating the lotteries presented in our site, you may play the lotteries through Congalotto.com with no significance to your location of residence. Nevertheless, you are advised to check if this activity is legal according to the law in the jurisdiction you live in.
- Can you send me the lottery forms?
We do not supply lottery forms as there is no need for them when using our service. Simply chose the lottery you want to play on the site, and your participation will be entered automatically to the desired lottery. You will find your desired lottery form is adapted to the specific lottery rules.
- Who buys the tickets? How does your operation work?
We are acting on behalf of our customers in giving them all services concerning the participation in official lotteries, purchasing the tickets from licensed retailers. Our representatives at all locations of official lotteries offered on the site purchase the tickets from licensed retailers only.
- When is my ticket actually purchased?
Once your subscription is placed on the site its details are being automatically transferred to our local operator, who is purchasing the actual ticket from a local retailer as soon as possible, depending on the specific lottery's local time zone and local retailers operating hours.
- Does Congalotto.com buy and send me my lottery ticket?
We do not send the lottery tickets to our customers, as there is no need for them. All information regarding your participations is available for you to review in your My Home section on the site.
- Can I play only once, without a subscription?
As the company actually purchases the ticket at an official lottery retail location, we cannot provide to play for free as we have various costs involved in each of the different steps in our process.
- Why must participants be at least 18 years old?
We make every effort to abide by the customs and rules of many different countries. Usually lotteries are restricted to participants of 18 years or older, while some put the limit at 21. In any case, the rules that apply to you are the rules of your own country, so be sure to check the local rules before participating in lottery games through Congalotto.com.
